KONE Care™ DX

Keep your KONE DX elevator in the best shape with the first carbon-neutral maintenance service in the elevator industry. Thanks to AI-powered predictive maintenance, automatic updates, remote servicing and in person or digital support at your fingertips —KONE Care™ DX maximizes uptime and prolongs your elevator's life.

>40%

>40% reduction in elevator faults

1st

1st carbon-neutral elevator maintenance service

24/7

24/7 support and insights

Discover KONE Care™ DX

KONE DX elevators are advanced. Taking care of them should be simple. KONE Care™ DX uses the power of AI and digital connectivity to provide seamless, predictive elevator care while keeping you up-to-date on your equipment’s status.

img_dx-lander-page-digital-services_668x376

Intelligently prolong your elevator’s life

Maximize uptime and keep your KONE DX elevator running day-in, day-out with AI-powered predictive maintenance, automatic updates and intelligent troubleshooting. With KONE Care™ DX, you get all the benefits of KONE 24/7 Connected Services and more.

img_kone_care_dx_landingpage_block4_image2_support

Get instant support and visibility over your equipment

Get help when you need it with support from our experts and stay on top of your elevator's performance delivered to your fingertips through online reports and instant mobile notifications. Get in touch via KONE Online, KONE Mobile or speak to someone in person at our customer call centre.

img_kone-corporate_sustainability-approved-south-pole_668x376

Benefit from sustainable elevator care

Reduce unplanned maintenance visits and utilize our predictive services that are making it easier to plan proactively for upcoming repairs. Plus, all KONE Care™ DX maintenance visits will be carbon neutral through our offsetting programs - that's better for the planet.

*KONE is partnering with leading climate solutions provider South Pole, who have assessed our KONE Care DX carbon neutral maintenance approach and approved that it is aligned with the generally established practices related to carbon nautrality and compensation.

img_kone_care_dx_landingpage_block4_image4_experience

Create tailor-made experiences

Delight and inspire with hand-picked digital services that can be easily adapted, activated and scaled to boost user experience within your building. KONE Care™ DX is the smartest way to leverage the power of connectivity and seamlessly evolve your KONE DX Class elevator as you go - keeping your building on the cutting-edge, both now and in the future.

Download the brochure

KONE Care™ DX is leading the way towards a new era of smart and sustainable maintenance for connected elevators. Download the brochure to discover more tangible benefits.

Evolve your elevator with digital services

With digital services and connectivity, you can create tailored experiences for elevator users and improve the people flow experience for the entire building.

img_Spotting-problems-before-they-happen-668x376

KONE Information

Share important building information quickly and easily while enhancing elevator experience

img_kone_care_dx_landingpage_block5_image3_cal

KONE Elevator Call

Allow users to call an elevator from their smart phone using cloud technology with no need to touch elevator buttons.

img_kone_care_dx_landingpage_block5_image4_music

KONE Elevator Music

Enhance passenger experience by evoking emotions, connecting people and helping time fly.

img_kone_care_dx_landingpage_block5_image5_247

KONE 24/7 Connected Services

Maximise elevator uptime with predictive maintenance for greater cost efficiency.

Let’s chat

Interested in learning more? Book a meeting today to learn more about predictive sustainable elevator maintenance and discover how KONE Care™ DX can help get the most out of your KONE DX elevator.

Sample form

How can we help you?

Click here to explore current job openings in KONE Middle East and Africa.

First name

Last name

Company

Phone (Please enter number in international format without spaces or special characters, ex. +966123456789)

+966

Address

City

I am a KONE customer

My enquiry is about

Tell us how we can help you. Provide as many details as you can.

How would you like to be contacted?

I would like to be contacted by phoneI would like to be contacted by emailPlease do not contact me

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.

Explore related articles

img_kone_care_dx_landingpage_block7_image1_emissions

Follow us on the road to delivering greenhouse emission cuts

We're taking decisive action to deliver on our sustainability targets. Learn more about our company-wide call for action across the business and value chain.

img_kone_care_dx_landingpage_block7_image2_transforming

Learn how technology is transforming work for our technicians

Increased safety, transparency and intelligence - just some of the ways 24/7 Connected Services are helping our technicians get to potential problems quicker.

Learn more about smart lifts

Future-proof your building and increase elevator functionality with smart technology.

Learn more

Explore tailored maintenance solutions

Stay on top of elevator maintenance with services designed just for you.