Using IoT to deliver a superior experience

The Internet of Things (IoT) has captivated the attention of the technology and business community. Property owner Humlegården Fastigheter is already on board with this technology and is participating in an early-phase pilot for KONE’s 24/7 Connected Services.


When businesses look for top end office rentals in Stockholm, Sweden, they turn to Humlegården Fastigheter, the go-to property owner for space in some of the city’s most exclusive buildings. Humlegården’s clients expect only the best. In order to avoid elevator hassles, they approached KONE in 2016, seeking intelligent technology to predict issues before they happen. Humlegården, had already been one of KONE’s key clients for over a decade and was a keen adopter of new technologies. Those factors led to what would be one of the first pilots of 24/7 Connected Services, with KONE, Humlegården and IBM working together to develop a powerful new application for IoT through KONE’s 24/7 Connected Services system.

  • #Elevators
  • #Escalators & Autowalks
  • #Europe
  • #Maintenance
  • #Office

Building facts

  • Complex of 52 properties in Stockholm
  • Owner: Humlegården Fastigheter

KONE solutions

  • KONE 24/7 Connected Services
  • KONE Monospace® 700 elevators
  • KONE Minispace™ elevators

Humlegården Fastigheter


  • Enable preventive maintenance to minimize downtime and repairs.
  • Utilize smart solutions to minimize the number of unplanned stops.
  • Maximize the life cycle of the installed equipment.


  • KONE worked closely with the customer to understand their requirements.
  • Capitalized the long relationship built up with the customer to suggest innovative new solutions.
  • Installed KONE 24/7 Connected Services, an IoT-based system to provide predictive maintenance services.
  • Provided customer with real-time information on their equipment, helping them decide on future upgrades and repairs.

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