KONE Hotel Maintenance Services

KONE Hotel Maintenance Services

What is predictive maintenance?

In short, it’s a service that uses AI-based analytics to identify and fix potential issues in your elevators, escalators, and automatic building doors before they cause problems. Our predictive maintenance is called KONE 24/7 Connected Services.

Hotel visitors can be critical

Considering the amount of online reviews and social media coverage, the meaning of guest experience is crucial. This is why predictive maintenance is a must-have, if you are looking to ensure a pleasant stay and maintain a good brand image. A sense of reliability is easy to lose and hard to earn back.


Better brand image:

Avoiding major problems means better customer experiences, better reviews, and together with superior service, justifies premium room prices.


Smooth people flow:

Intelligent predictive maintenance reduces disruptions and improves people flow during peak hours.

KONE Hotel Maintenance Services


Less downtime, fewer complaints:

Automatic reporting and analysis of issues makes it possible to reduce downtime and guest complaints.


Optimizing through data:

With cutting-edge data, it’s easier to optimize people flow, prolong equipment lifetime, and make informed investment decisions.

“Hotel visitors are paying for the whole experience. If something goes wrong – it’s no good. In a way, KONE 24/7 Connected Services is like insurance to avoid negative feedback.”

Kristoffer Ekström, Sales Manager, KONE Finland

Contact us

Sample form

Click here to explore current job openings in KONE Middle East and Africa.


My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|24/7 Connected Services|Other
Equipment/service type *|Elevators|Autowalks|Escalators|Advanced People Flow solutions|People Flow planning|Other
Equipment/service type *|Elevators|Autowalks|Escalators|Advanced People Flow solutions|People Flow planning|Health and wellbeing|Other

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